TEAM is the model that underpins our communication skills training programmes. The model covers the critical elements that we must display to make the impact that we strive to make. Mastery of both verbal and non-verbal communication is therefore essential.
TEAM is the model that underpins our communication skills training programmes. The model covers the critical elements that we must display to make the impact that we strive to make. Mastery of both verbal and non-verbal communication is therefore essential.
International audiences are culturally diverse and have different expectations, needs and motivations from domestic audiences. As a result, communicating effectively with global audiences requires an adjusted and skilled approach. This discovery workshop develops understanding and dynamic skills that breakthrough boundaries and enable unrivalled presentations for global businesses.
• Presenting Effectively to Global Audiences
• Build a framework for understanding cross cultural communication
• Overcome language challenges associated with presenting
• Develop practical skills, strategies and techniques for preparing and delivering
• Significantly improved confidence and competence when making presentations
• Develop a global presentation style
• Communicate to clients and prospects convincingly
• Meet diverse expectations
• Design for global impact
• Interpret and evaluate the needs of the global audience
• Gain the competitive edge through presentation
• Those making formal presentations across cultures and nationalities
• Managers and leaders
• Those in international sales roles
• Those professionals about to move into the international market
• Those pursuing excellence in borderless presentations
You want to push the boundaries of the trusted adviser and partnership, and meet your client’s increasing expectations. Eloquence for Consulting Skills enables those consulting to build rapid rapport, develop influential relationships with ease and make culturally appropriate cognitive and behavioural adjustments in their work to set themselves apart.
• Apply your practical and transferable consulting skills
• Develop authentic trust and empathy across cultures quickly
• Learn how to avoid adverse consulting norms and assumptions
• Develop that elusive partnership and trusted adviser status
• The commitment and discipline to change now and forever
• Stronger and longer lasting client relationship
• Consultants aligned to cultural differences and global mindset
• Increased understanding of client and prospect requirements
• Ability to quickly respond cross culturally
• Consultants wishing to understand multiple worldviews, cultural perspectives, and insights into further skills in operating globally
• Those engaged in or embarking on international relationships
• Individuals who manage consultants
• Those with a passion for finding the winning edge
Communication is the art of being understood, of understanding others and developing empathy. Our communication courses look at all elements of communication from planning through to adapting your style, presenting a positive image and ensuring impact. You will discover the core skills that underpin best practice communication.
• Develop skills to communicate clearly and confidently
• Improved workplace relationships
• Enhanced personal profile
• Be able to influence and persuade others to get yourself heard
• Awareness of other styles and how to ‘flex’
• Ability to manage your style and the impact of your message
• An assessment of your own communication style
• Increased knowledge and skills
• Communication improvements
• Reduction in conflicts and disputes
• Improved employee engagement
• Better team working
• Those committed to improving their ability to communicate more effectively
• Those wishing to explore how communication issues impact on individuals and the business
• Individuals striving to make a difference through challenging norms and striving for best practice
Successful sales people are able to show value and gain commitment. This high impact workshop focuses on how a sales person works in partnership with their customers to explore and identify customer issues and needs. You will learn how to help your customers make an informed decision that not only solves problems but also adds value.
• Develop a value-selling model to improve results
• Ability to take control in client conversations
• Identify the root cause of your customer’s problems and teach
• Be able to link your offer to multiple stakeholders needs
• Learn how to tailor conversations to show value
• Know how to be aware of client developments and market trends
• Create a personal development plan
• Customer sees organisation as true consultancy offering real value
• Deeper understanding of competition and differentiation
• Sales team operating more strategically
• Increase margin and revenues from innovative solutions
• Alignment across the organisation on sales approach and best strategies for growth
• Sales people who need to use a consultative sales approach with their customers
• Business development professionals
• Those who act in an advisory capacity